At [Your Brand Name], we strive to ensure that your sunglasses arrive safely and promptly, no matter where you are in the world. This policy outlines how we process, ship, and deliver your orders.
📦 1. Shipping Locations
We ship both domestically and internationally. If your country is not listed at checkout, please contact us directly at gudaglasses@163.com and we’ll do our best to accommodate your request.
🕒 2. Processing Time
- In-stock items: Orders are processed within 1–3 business days after payment is received.
- Customized or bulk orders: May require additional handling time, typically 5–10 business days depending on the product type and quantity.
🚀 3. Delivery Time Estimates
Region | Estimated Delivery Time |
---|---|
China (domestic) | 2–5 business days |
Asia | 5–10 business days |
Europe / Americas | 7–15 business days |
Other Countries | 10–20 business days |
Note: Actual delivery times may vary due to customs processing or local carrier delays.
✈️ 4. Shipping Methods
We partner with trusted logistics providers such as DHL, FedEx, EMS, and China Post to ensure reliable delivery.
Customers may select their preferred shipping method during checkout, or we’ll choose the most suitable option based on destination and order size.
💰 5. Shipping Fees
- Standard Shipping: Calculated based on weight and destination at checkout.
- Free Shipping: Available on select products or orders over a specified amount.
- Customs Duties: Buyers are responsible for any applicable import duties or taxes imposed by their country.
🔄 6. Tracking Orders
Once your order ships, a tracking number will be sent to your email. You can monitor the shipment status on the logistics provider’s website.
❗ 7. Delays or Issues
In rare cases of delays, lost parcels, or damages during shipping, please contact us within 7 days of the expected delivery date. We’ll work with the courier to resolve the issue or offer a suitable solution.
📬 Contact Information
If you have any questions regarding shipping, feel free to contact us:
- Email: gudaglasses@163.com
- Phone: +86 159 2428 6544